Frequently asked questions
About the Service & Design
How long does it take to design my website?
On average, it takes 3–6 weeks, depending on the complexity of the project and how quickly we receive your content (photos, text, branding).
What materials do I need to provide?
We’ll need your hotel’s photos, descriptions of rooms and services, logo/brand guidelines, and any specific promotions or offers you’d like to include. Don’t worry — we’ll guide you through it step by step.
What’s the difference between the Starter Package and the Booking Package?
- The Starter Package is ideal for small hotels, hostels, or boutique stays that need a simple, professional website to showcase rooms and contact information. It’s focused on giving you an elegant online presence without complexity.
- The Booking Package, on the other hand, is designed for hotels that want to take a step further: it includes a direct booking engine, multi-language setup, and SEO optimization to help you generate more reservations directly through your website instead of relying only on OTAs like Booking.com or Airbnb.
Can you connect my website with Online Travel Agencies (OTAs) like Booking.com or Agoda?
Yes. We can integrate your website with booking engines or channel managers so your availability and reservations stay synchronized across all platforms.
Do all websites include SEO?
Yes. Every project includes basic SEO optimization: titles, meta descriptions, internal links, image tags, and speed improvements. For more advanced SEO strategies, we can create a tailored plan.
Will the domain be under my name?
Yes. The domain will always be registered in your name or your hotel’s name, ensuring you have full ownership of your website.
What if I already have a website?
No problem. If you already have a website, we can create a brand-new design while keeping the elements you still need your domain, hosting, photos, and relevant content. We don’t reuse the original layout; instead, we build a fresh, modern, and optimized website that better represents your hotel and improves user experience.
About the Maintenance
What happens if I don’t maintain my website?
Without regular maintenance, your site can become outdated, vulnerable to security risks, or even stop working. For hotels, this means losing visibility, credibility, and potential bookings.
What does the monthly maintenance plan include?
- WordPress core, theme, and plugin updates
- Security monitoring and malware scans
- Weekly backups with quick restore if needed
- Database cleaning and optimization
- Speed checks and performance improvements
- Fixing broken links and replacing obsolete plugins
- One hour of content updates (photos, prices, promotions, etc.)
- Priority technical support
Can I hire you to fix my website even if I don’t have a monthly maintenance plan?
Yes. We offer hourly maintenance services at 25 USD/hour. However, keep in mind that fixing a broken site often takes longer and may cost more than regular maintenance. That’s why we recommend our monthly plan to keep your site safe and updated — preventing issues before they happen.
Can I hire your maintenance service by the hour?
Yes. If you don’t want a monthly plan, you can request hourly maintenance at $25 USD/hour. The time required will depend on what needs to be fixed or updated, but this option is perfect for occasional support.
LET´S TALK
The journey to more bookings starts here.
info@althotelwebdesign.com
